Booking Information

Ticketing – Terms and Conditions

Concession Tickets
Concession rates, when available, apply to full-time students, seniors (over 65) and the unemployed. Proof of eligibility will be requested on collection of concession tickets. No booking charges apply if booked in person.

Group Bookings
Riverbank Arts Centre can offer a discounted ticket price for groups of 10 people or more on selected shows. For group booking enquires or special requests, please contact us by email boxoffice@riverbank.ie or telephone (045) 448327 to discuss your requirements. No booking charges apply if booked in person.

Booking Fees
Booking fees are charged on online sales at €1.50 per ticket, helping to cover the cost of our online box office. There is no booking fee for tickets purchased on the phone or in person at our box office.

Refunds/Exchanges
We have a policy of no refunds or exchanges on all tickets purchased. We will accept return of tickets up to 48 hours before a show in exchange for credit only. There is a non-refundable €1.50 per ticket fee on all tickets purchased online. To obtain a refund on a cancelled event, original tickets must be returned to Box Office. Riverbank Arts Centre is not responsible for damage or loss of ticket after purchase and admission is by full ticket only.

Latecomers
Please be advised that as a courtesy to performers and other audience members, latecomers will not be admitted and refunds for latecomers are not available. Please allow 20 mins before show time if you are picking up your tickets at the venue box office. If you already have your tickets, please arrive at least 10 mins before show time. Show times are clearly stated on our website, brochure, and on the tickets. Please note, parking space may be limited during matinee or evening performances, please allow yourself plenty of time.